Disclaimer
All
services advertised on the Indulge4Girls website are
current at time of printing. Although care has been
taken to explain the services and products provided,
to the extent legally permitted, Indulge4Girls and
Indulge Mobile Day Spa ñ which are one and
the same business - accept no responsibility for misunderstandings
which could occur from misreading the information
on this site.
Although
all efforts are made to keep the site current, Indulge4Girls
does not warrant anything about the reliability, accuracy,
completeness, timeliness, suitability, quality, physical
state or for a particular purpose of any material
on or accessible through the site.
Products,
services and pricing shown are subject to change without
notice and Indulge4Girls reserves the right for any
such changes.
Privacy
Our Privacy Policy
At
Indulge4Girls, we are committed to protecting the
privacy and security of any personally identifiable
information you provide us. This Personally Identifiable
information (PII) includes information that can be
linked to a specific individual such as name, address,
phone number or email address.
This
privacy policy explains how Indulge4Girls handles
and protects your PII in accordance with commonly
accepted privacy principles. This policy was last
adjusted on 14th June 2006.
First
In International Marketing reserves the right to modify
or amend this policy at any time and for any reason.
Any material changes to this privacy policy will be
posted prior to their implementation. Questions regarding
this policy should be emailed to info@indulge4girls.com.au
or sent via postal mail to: Indulge Mobile Day spa,
Privacy Dept, 24 Pandanus Street, Mudjimba Qld 4564
What information we collect.
In
an effort to keep our service as simple and easy as
possible we record PII and other information that
we reasonably require to do business with you.
How we use your information.
Indulge4Girls
uses your PII only for the purpose of responding to
and fulfilling your requests for our products and
services.
Who we share your information with.
Indulge4Girls
does not disclose any information about customer bookings
or enquiries to anyone except the parties involved
in providing the service required.
How
you control your information.
Indulge4Girls
believes that site visitors and customers should have
control over the collection and use of their PII
How we protect your information.
To
ensure the confidentiality of your PII Indulge4Girls
uses leading security technology and procedures that
are regularly reviewed and updated.
What Information We Collect
In
an effort to keep our service as simple and easy as
possible we do not create, use or store profiles of
our customers. We only record PII and other information
that we reasonably require to do business with you.
On all Indulge4Girls pages that collect PII, we specifically
describe what information is required in order to
provide you with the product or service you request.
Indulge4Girls collects PII when you:
* Make a booking or enquiry
Your full name, email address and phone number and
interests are taken each time you make a booking with
Indulge4Girls. We will also collect credit card information,
including card number, card type, card holder name
and expiry date to pay for accommodation and products
purchased through Indulge4Girls. This can only be
done as a phone call as the website does not provide
a secure server.
* Subscribe to our newsletter
Indulge4Girls collects email addresses from people
who subscribe to the Indulge4girls newsletter by opting
to be sent the newsletter at the time of completing
their Customer Indemnity Form when having a treatment.
* Surveys, promotions and competition information
Occasionally, Indulge4Girls may offer site visitors
or newsletter recipients an opportunity to participate
in a survey, promotion or competition. PII collected
by Indulge4Girls when you participate in a survey,
promotion or competition may include your full name,
email address, telephone number, street address &
interests.
* Contact Indulge4Girls
* Indulge4Girls collects PII such as your full name,
email address and/or telephone number whenever you
submit a query or suggestion, or request assistance
with a booking, enquiry or purchase.
Other information we collect:
* Statistical information
When you visit the Indulge4Girls websites we record
general information about your visit for statistical
purposes. These statistics do not contain any PII.
* Cookies
We may, from time to time, use "cookies"
to store your preferences, record session information
and collect information on how you visit and access
our Web pages. We collect information on the Web pages
visited by our customers in order to help us to continue
improving our services.
"Cookies"
are pieces of information that our Web page transfers
to your computer's hard disk for record-keeping purposes.
Cookies can make the Web more useful by storing information
about your preferences on a particular site. The use
of cookies is an industry standard and many Web sites
use them to provide useful features for you. Cookies
in and of themselves do not personally identify you,
only your computer.
How
We Use Your Information
Indulge4Girls
uses your PII only for the purpose of responding to
and fulfilling your requests for our products and
services. Information collected on Indulge4Girls websites
may be used to:
* Purchase Indulge4Girls products or services
Information collected when you purchase from Indulge4Girls
is used to charge your credit card and deliver your
booking or purchase confirmation electronically. We
may also contact you about your product or service
for customer service purposes or to make any changes
or cancellations to your booking or purchase.
* Send newsletter email
Indulge4Girls will only send newsletters to people
that have opted in to receive them. Our newsletters
provide information about the latest deals available
and occasionally offer incentives for completing surveys
or participating in competitions or promotions.
* Respond to your questions or suggestions
We will use your email address and/or telephone number
to contact you when you submit a question or suggestion.
Who
We Share Your Information With
Indulge4Girls
does not disclose any information about customer bookings
to anyone except in the following circumstances:
* Legal obligations
Indulge4Girls may be required by law to disclose information
provided by you to Indulge4Girls for the purposes
of obtaining products or services from Indulge4Girls
websites. Indulge4Girls may also disclose information
against someone who poses a threat to Indulge4Girlsí
interests (such as customer fraud) or whose activities
could cause harm to others.
How
You Control and Access Your Information
Indulge4Girls
believes that site visitors and customers should have
control over the collection and use of their PII.
You have control and access to your information as
follows:
* Newsletter subscription and unsubscription
If at anytime you would like to either change your
email address with us or unsubscribe from our newsletter
you can:
1. Send us an email to info@indulge4girls.com.au advising
that you would like to unsubscribe or change your
email address. Be sure to include details of your
old and new email addresses for changes and the supplier.
All newsletters have an unsubscribe facility on them
which allow you to directly unsubscribe from further
communication.
* Booking or enquiry information
If at anytime you would like to alter the PII you
provided to Indulge4Girls in your booking, please
contact us.
* General
If at anytime you wish to enquire about any of your
PII that is stored by Indulge4Girls please contact
us on info@indulge4girls.com.au.
How
We Protect Your Information
To
ensure the confidentiality of your PII Indulge4Girls
uses leading security technology and procedures that
are regularly reviewed and updated.
We
are committed to protecting your privacy. We will
only use the information that we collect about you
lawfully (in accordance with the Data Protection Act).
We
collect information about you for 2 reasons: firstly,
to process your booking and second, to provide you
with the best possible service.
We assume that in giving us your email address we
have your consent to email you in the future until
such time as you let us know otherwise.
We will give you the chance to refuse any marketing
email from us or from another trader in the future.
The
type of information we will collect about you includes:
Your name
Address
Phone Number
Email Address
Location details
We
will never collect sensitive information about you
without your explicit consent.
The information we hold will be accurate and up to
date. You can check the information that we hold about
you by emailing us. If you find any inaccuracies we
will delete or correct it promptly.
The personal information which we hold will be held
securely in accordance with our internal security
policy and the law.
If we intend to transfer your information outside
the Australian Economic Area we will always obtain
your consent first.
We may use technology to track the patterns of behaviour
of visitors to our site. This can include using a
"cookie" which would be stored on your browser.
You can usually modify your browser to prevent this
happening. The information collected in this way can
be used to identify you unless you modify your browser
settings.
If you have any questions/comments about privacy,
you should contact us.
Bookings
Terms & Conditions
Updated
March 2008
Indulge4Girls
is a small business and as such is greatly affected
by cancellation. Consequently Indulge4Girls does not
accept tentative bookings. Your booking is only secured
once our office has received a booking deposit.
A 30% - 50% (minimum $200) booking deposit needs to
be received by us to secure therapists for your booking.
This office must receive the balance of all monies
owing more than 48 hours prior to
your treatment date.
Bookings are transferable up to 7 days prior to arrival
dates - after this time the $200 minimum booking fee
is non-refundable as a therapist
has been committed to our booking and must receive
payment for her time.
A cancellation fee of $75 applies to all refunds.
Refunds will only be paid up to 7 days prior to your
treatment booking date.
We are more than happy to accept multiple payments
for large group bookings, but the ultimate responsibility
for the debt is in the name of the person who makes
the booking and is noted on the invoice.
Payments
can be made by:
Cheque
Payable to: Indulge4Girls
24 Pandanus Street
Mudjimba Qld 4564
Internet
Banking Transfer
(Please sent us a copy of your transfer as proof of
payment)
(Allow 3 days for transfer to reach our bank account
- NB: Your payment is not accepted until we receive
it)
Bank
ANZ -Coolum Beach
B/S/B 014.556
A/c No 487906639
Account Name Indulge4Girls
Credit
Card (Phone: 07 544 88 264)
Indulge4Girls is happy to accept payment by Bankcard,
MasterCard and Visa. We will not add a service charge
to your invoice total.
Prices
quoted on our website and all advertising are current
at the time of printing, however, Indulge4Girls reserves
the right to change those prices without notice as
they see necessary.
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